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How aec653 Handles Your Personal Information

This privacy policy explains what data we collect when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our platform.

Account DataPayment PrivacyYour Access RightsCookie ControlsContact the Team
aec653 How aec653 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security controls at every layer of your account — from the moment you log in to the point your bKash or Nagad withdrawal is confirmed. Here is what that looks like in practice.

Account Security

Login sessions are protected with OTP verification sent to your registered mobile number. Suspicious access attempts trigger an automatic lock and a notification to your account email.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can withdraw cookie consent at any time through the cookie settings panel.

Data Retention

Account and transaction records are kept for the period required under applicable financial regulations. Once that period ends, data is deleted or anonymised unless you have an open dispute.

Requesting Changes

To access, correct, or delete your data, contact support with your account email. We aim to respond to verified requests within a reasonable timeframe under applicable local law.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about this policy, want to see what data we hold on your account, or need to request a correction, our support team handles privacy requests directly. Send your query with your registered account details so we can locate your record and respond promptly.

Email Support Send your privacy request or data access query to our support address. Include your registered account email so we can match your record and respond without delay.
Live Chat Open the chat window from your account dashboard to speak with the support team directly about any privacy concern or data correction request.
Account Settings Some data preferences — including marketing communications and cookie consent — can be updated directly inside your account settings without contacting support.

Common Questions About This Policy

Below are the questions we hear most often about how aec653 handles personal data, wallet information, and account privacy.

We collect your name, contact details, and the mobile wallet identifiers you use — such as your bKash or Nagad registered number — along with device and session data needed to secure your account.

No. We never store your wallet PIN or mobile banking password. Payment authentication happens inside your wallet app; we only receive a transaction confirmation reference from the payment processor.

Yes. Contact our support team with your registered account email and a data access request. We will verify your identity and provide the information we hold, subject to applicable local law.

Retention periods depend on the financial compliance requirements of the jurisdiction your account falls under. Once the required period ends, records are deleted or anonymised unless a dispute is open.

We share data only with payment processors — bKash, Nagad, Rocket — and only the information they need to complete your transaction. We do not sell personal data to advertisers or marketing companies.

Some details can be updated directly in your account settings. For deletion or corrections to identity records, contact support. Eligibility for deletion depends on your local law and any open account obligations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.