Reference

Terms and Conditions for Using aec653

These terms set out what you agree to when you open and use an aec653 account, including how deposits via bKash, Nagad, and Rocket are handled and what rules apply to your activity.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal conditionsAccount suspension policyJurisdiction notice
aec653 Terms and Conditions for Using aec653
HOW WE OPERATE

How aec653 Handles Your Account

We apply consistent rules to every account — the same terms cover a player in Dhaka using bKash as one using Nagad or Rocket anywhere in a supported region. Here is how we handle the areas that matter most to you.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We never ask for your bKash or Nagad PIN — only your registered wallet number is used for matching.

Data Retention

We retain account and transaction records for as long as required by applicable law and our internal compliance obligations. You can request a summary of your account data through support.

Requesting Changes

To update your registered wallet number or contact details, submit a request through live chat with your current account credentials. Changes take effect after identity verification is complete.

Who to Contact

For any dispute about how these terms have been applied to your account, contact support via live chat or email. We review each case against the terms version active at the time of the event.

TERMS CONTACT

Questions About Your Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries through the channels below. Have your registered wallet number ready when you reach out — it speeds up account verification.

Live Chat Reach our support team directly through the live chat window in your account. Available for terms queries, account disputes, and wallet verification questions.
Email Support Send detailed terms or account questions to our support address listed in your account settings. We aim to respond within one business day.
Account Help Centre The Help Centre inside your account covers common terms questions, withdrawal conditions, and wallet payment rules without needing to contact support.

Common Questions on These Terms

These are the questions we hear most often about how the terms apply to real account situations — from wallet deposits to account closures.

Yes. All three wallet methods are covered under the same payment terms. Once you confirm a send in your wallet app, the deposit instruction is final and cannot be reversed through aec653.

We will notify you of material changes via your registered contact method before they take effect. Continuing to use your account after the notice period means you accept the updated terms.

The withdrawal will be held pending verification. Contact support via live chat with your account credentials to resolve the mismatch before the request can be processed.

Submit a data request through the support email listed in your account settings. We will provide a summary of your account and transaction records within the timeframe required by applicable law.

Yes. Accounts may be suspended if activity breaches these terms, including providing false registration details or attempting to use a wallet number not registered to your account.

Yes. Availability depends on your local law and the eligible regions we support. These terms do not create any right to access the platform if it is restricted in your jurisdiction.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.